Every effort is made to safely package these delicate items, however if a decoration has been damaged in transit, please contact me within 14 days of receipt of delivery. A replacement or repair will be offered within that time frame.
If you purchase an item and you’re not completely happy with it, you are welcome to return it to us (at your expense) and providing it arrives back safely, and in the exact condition it was sent, we’ll give you a full refund. You have seven working days from the day after you receive your goods to notify us if you’d like to return anything.